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Cooking Chef XL
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Kitchen machines
Food preparation
Kcook Multi Smart
Breakfast
Other FAQ’s
Other FAQ’s
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Do I need to sharpen the blades on my electric knife?
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Can I purchase a dust cover for my food processor?
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Why does my machine keep adding an extra 30 minutes when a stage of cooking has finished?
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How do I clean the lid seal on my kCook?
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When I chop hot food, Kcook goes faster, the contrary when I chop cold food. Why is this?
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Some of my ingredients aren’t cooking evenly?
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I keep getting a picture of a green shield on the screen with a tick, what is this?
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What is the temperature of each heat setting?
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What amount of time I can set my kCook to cook for?
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What are the differences among the stir settings?
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If I press cancel will it cancel my whole cooking process?
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Can I put everything from my K-Cook in the dishwasher?
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The display is showing a red warning triangle with an exclamation mark in the middle but my lid is on the machine?
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My machine is plugged in but the display screen isn’t coming on?
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There’s a ‘H2O’ sign on my display while im steaming?
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Why can’t I take my bowl off of the base?
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My machine isn’t chopping everything?
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My recipe is telling me to cook an ingredient in the bowl but it doesn’t tell me to add any of the tools?
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Will my spatula melt if I use it in a hot bowl?
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I keep getting a red line above my heat lines even if it is on heat 1?
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What’s new on the Kcook Multi?
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What’s in the Kcook Multi box?
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How do I fit the Kcook Multi steaming tray?
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Why choose kCook over a slow cooker?
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What’s the Kcook Multi bowl capability?
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How do I adjust the Kcook Multi pre-set programmes?
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Can I remove the Kcook Multi lid during the cooking process?
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The ingredients remain stuck on the Kcook Multi bowl?Why is this?
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Some ingredients remain stuck on the attachment. Why is this?
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When I use the Direct Prep, some ingredients remain on top of the lid. What to do in this case ?
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The Kcook Multi does not start, why is this?
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There is a leakage of water condensation from the lid during processing. Why is this?
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What is the Kcook Multi rinse function?
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The Kcook Multi cooking timer does not start, why is this?
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How big is the Kcook multi steam tray?
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How do I clean the Kcook Multi bowl?
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How can I get an update on my repair?
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How long do repairs usually take?
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